Elements and Performance Criteria
- Process laundry items.
- Sort items according to cleaning process required and urgency of the item.
- Select laundry methods according to textile labelling codes and based on fibre and fabric, dye fastness and amount of soilage.
- Check items for laundering for stains and treat stains using the correct process.
- Use cleaning agents and chemicals according to manufacturer instructions and specific laundry equipment.
- Operate laundry equipment according to manufacturer instructions.
- Complete mending and minor repairs as required.
- Check items following completion of laundering process to ensure quality cleaning.
- Record any damage arising from the laundering process and notify appropriate persons according to enterprise procedures.
- Complete ironing or pressing and finishing processes.
- Package and store laundry items.
- Package and present guest laundry according to enterprise standards and procedures.
- Complete records and billing information according to enterprise procedures.
- Return finished items to guest according to required timeframes.
- Store processed guest laundry where required according to guest requests or where return to guests is not possible.
- Reduce negative environmental impacts.